Kiss flights ceased trading 17/08/2010 - Kiss flights customers please click here for more information
Goldtrail ceased trading 16/07/2010 - Goldtrail customers please click here for more information
It is with regret that we inform you that Goldtrail Travel Ltd, trading as Goldtrail Holidays, Goldtrail Travel and Sunmar, ATOL 4684, ceased trading on 16/07/10.
If you have already travelled on your outbound flight then please see details below from the CAA on how to confirm details of your return journey.
If you have a booking with Goldtrail but have not yet travelled then you need to rebook your flights as soon as possible. We are securing extra flight seats on an on going basis and advise customers to act quickly to secure new flights online as there is limited availability.
Goldtrail were protected by ATOL meaning you can claim a refund from ATOL. Please download the form and our guide to completing this to ensure your claim is handled as quickley as possible.
Please click here to download a Travelpatrol ATOL claim form (Travelpatrol customers only)
Please click here to download our guide to completing this form (Travelpatrol customers only)
Our call centre is experiencing extremely high levels of calls and we recommend booking and paying online if you wish to rebook your seats with a different operator.
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The CAA, under its ATOL (Air Travel Organiser's Licensing) scheme, is making arrangements for customers abroad to travel home at the end of their holidays.
The CAA is currently issuing the following advice to customers:
Customers currently abroad on holiday
The CAA will be making arrangements to ensure customers of Goldtrail can fly home at the end of their holiday. The majority of flights from Turkey are expected to operate as planned. There may be some changes to flights from Greece and information will be provided by local representatives at the airports involved. Further updates will be provided as soon as it is available. Goldtrail customers abroad seeking general information can call the CAA on 0044 203 4410846.
Customers due to travel
There are no more outbound Goldtrail flights. If you were due to travel on a Goldtrail flight you should check with your travel organiser before you go to your departure airport as your flight tickets will not be valid.
Our call centre is experiencing extremely high levels of calls and we recommend booking and paying online if you wish to rebook your seats with a different operator.
CLICK HERE TO DOWNLOAD AN ATOL CLAIM FORM (Travelpatrol customers only)
CLICK HERE TO DOWNLOAD OUR GUIDE TO COMPLETING THIS FORM (Travelpatrol customers only)